Patient Service

For additional information about the services listed below, simply click on the underlined words. 

Admitting - The goal of Admissions/Registration is to provide exceptional service to our customers by carefully and thoroughly gathering demographic and financial information to better serve our customer and our healthcare facility in a professional manner.

Birth Certificates  - Let Mercy Memorial link you to the State Health Department for information needed to obtain a copy of your birth certificate.
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Chapel - The Good Shepherd Chapel, located on the main floor of the hospital, provides a peaceful space for prayer, reflection, spiritual renewal and worship.

Chaplains - Chaplains are available 24 hours to offer spiritual and emotional support to patients and visitors. 

Dining - Several options are available to patients and their families ranging from a quick stop at a vending machine to a full meal in our cafeteria.

Escorts - For those with special needs, an escort is available to help you. 

Financial Brochure - English - Spanish

Gift Shop - Visit Mercy Memorial's gift shop, a project of Mercy Memorial's volunteers, for a surprising selection of gifts and services. 

Lodging - Several local hotels are located nearby for patients and their families.

Medical Records - Copies of your medical records may be obtained by contacting our Health Information Management Department. 

Parking - Free parking for patients and visitors is available near all entrances to Mercy Memorial Health Center.

Pastoral Care - The tradition established by the Sisters of Mercy is central to our work.

Patient Rights - A complete listing of Patient Rights is provided for all patients and their families to review.

Patient Satisfaction  - From the moment you step through our doors at Mercy Memorial, the service you receive is very important to us.

Social Services  - Social workers are available to help patients and family members deal with financial, social and emotional problems that relate to illness or hospitalization.

Valet Parking  - Mercy Memorial provides free valet parking for patients and visitors from 7 a.m. to 3:30 p.m. at the main entrance of the hospital.

Visiting Hours  - Mercy Memorial's visiting hours are from 8 a.m. to 8 p.m. in all but a few patient areas.

Volunteers Services - Dedicated volunteers provide kindness, hospitality, services, and amenities to patients each day. 

Waiting Areas - Lounges for visitors have been set aside on each patient floor and in the first floor lobby.

WiFi - Internet access for patients and quests.