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Home > Mercy Memorial Health Center > Patient Services 

Patient and Guest Services

Patient Rights

Assuring appropriate respect for a patient's rights is the responsibility of all hospital employees and members of the medical staff. A copy of the patient's rights is given to each patient by the Admitting Department. These rights include but it not limited to:

  • Considerate and respectful care, provided in a safe environment, free from all forms of abuse and harassment

  • Obtain from their physicians complete and current information concerning their diagnosis

  • Exercise these rights without regard to sex, culture, economic, educational or religious background, or the source of payment for care

  • Formulate advance directives

  • Remain free from seclusion or restraints that are not medically necessary

  • Full consideration of privacy

  • Proper pain management

  • Right to voice of complaint

As part of Mercy Memorial Health Center's commitment to ethical excellence, two services have been implemented: The Ethics Committee and the Corporate Integrity Program.

The Ethics Committee was created to provide education in current bioethical concepts and issues to the hospital staff, patients, families and communities. The committee assists in developing guidelines, policies and procedures regarding bioethical issues and provides options and recommendations for resolution of ethical conflicts in actual cases.

The Corporate Integrity Program is a comprehensive plan to commit all Mercy Memorial Employees to making right and just choices in all professional endeavors. The four areas of the program consist of clinical ethics and doing what is right in clinical practices; business ethics and doing what is right in the way we conduct our external affairs; organizational ethics and doing what is right in working with each other; social ethics and doing what we are committed to do to promote a better society and a better environment.

 

A member of the
Sisters of Mercy Health System